Risk Specialist

Flutter Entertainment — Yerevan Office

• Registering User online verification in accordance with the internal procedure and Legal requirements
• Password change and/or Personal data correction Based on User Request (in accordance with the internal procedure and Legal Requirements)
• Transaction history review and analysis
• Win amount review and checking with Vendor (or in Vendor’s Back Office interface)
• Monitoring of financial transactions, review, and decision making in accordance with predefined procedures
• Registering problem-solving (task can be received through various channels: Service Desk, Mail, Cash Desk)
• User’s activity checks
• Alert generation for the responsible department and escalation in case of Suspicious Activity detection /identification.

Job Requirements:

• Higher Education
• Work experience in the related field (banking, credit organizations, bookmakers)
• Great attention to details
• Excellent communication skills Customer-oriented
• Analytical thinking
• Intermediate knowledge of English language