Quality Assurance Specialist

Playtech — Lima, Peru

What You’ll Do

• Ensure the highest quality in our live production by testing and monitoring both new and existing gaming products according to company standards.
• Run internal test cycles before product launches and prepare all required documentation.
• Create clear reports and overviews that support decision‑making across the business.
• Identify and flag issues or potential risks in production, collaborating with relevant teams to follow up until resolution.
• Review player complaints and significant incidents, investigate recurring issues, and update management when needed.
• Alert IT Support and Shift Managers about any abnormalities or suspicious activity detected on production tables.
• Work closely with multiple departments and teams during your shift.
• Suggest improvements to enhance the overall User Interface (UI) and User Experience (UX).
• Contribute to updating company rules and procedures within the scope of your role.