Equipment Integrity Engineer

Pragmatic Play — Ras Al-Khaimah, United Arab Emirates

Role Description:

Responsibilities:

• Maintain accurate records of all gaming equipment and ensure data is updated in relevant systems.
• Develop and implement strategies for equipment replacement, upgrades, and lifecycle management.
• Provide technical training and support to equipment specialists across studio partners.
• Conduct preventive maintenance and troubleshoot complex equipment issues, ensuring operational continuity.
• Collaborate with cross-functional departments (Training, Risk/Surveillance, HR) to ensure smooth integration of processes and compliance.
• Finalize and maintain technical and regulatory documentation for all equipment.
• Research, recommend, and advise senior management on acquisition of new or specialized equipment.

Requirements:

• University degree (technical, engineering, or related field).
• Minimum 6 months of relevant work experience.
• Strong technical, mechanical, and electronic knowledge.
• Proficiency in English, both written and spoken.
• Advanced computer skills (data analysis, reporting, database management).
• Excellent organizational and presentation skills.
• Strong communication and ability to explain technical concepts clearly.

Nice to Have

• Previous experience in casino or gaming equipment management.
• Experience working in a shift-based schedule (3 shifts, 9 hours/day).
• Familiarity with health & safety compliance in technical environments.
• Proven ability to anticipate and proactively solve technical challenges.
• Experience contributing to product rollouts or equipment implementation projects.
• Strong teamwork skills with a proactive, solutions-oriented mindset.

What We Offer:

• Competitive salary.
• Additional earnings for each successful job referral to ARRISE.
• health insurance from day one.
• International work environment.
• Opportunities for advancement to higher positions in online casino.