Client Solutions Manager, Paid Social

Sportradar — Vienna, Austria

ABOUT US:

Sportradar provides the source code of sport and is the leading global provider of sports betting and sports entertainment products and services. We are NASDAQ-listed and one of the fastest-growing sport-tech companies globally.

Our division Sportradar ad:s provides data-driven marketing and sponsorship services to the iGaming industry, designed to help deliver significant efficiency improvements against marketing investments. The ad:s team develops and provides fully customizable, purpose-built, proprietary tools and services.

THE CHALLENGE: 

As a Client Solutions Manager within the Paid Social team, you'll work as a hands-on partner to our operator clients, helping them get the most from Sportradar's technology and creative capabilities. You will support client relationships, contribute to campaign and creative strategy, and help translate data into actionable insights.

At this level, success means you are reliable, curious, and growing. You can manage day-to-day client needs independently, collaborate across teams, and bring energy and ideas to a fast-moving product that sits at the intersection of sports, data, and advertising.

RESPONSIBILITIES

• Support and manage client relationships across the major social platforms (Meta, TikTok, Snap, X, and Reddit), owning campaign execution and performance tracking for your accounts.
• Develop a solid understanding of each client's business objectives and use that knowledge to contribute to media and creative recommendations.
• Monitor campaign performance, surface insights, and prepare clear, well-structured reports for clients and internal stakeholders.
• Work cross-functionally with Commercial, Product, Design, and Operations teams to deliver against client briefs and timelines.
• Help clients and agencies adopt platform best practices and new product features, acting as a knowledgeable and approachable point of contact.
• Support account planning by flagging opportunities for improvement, upsell, or innovation within your portfolio.
• Maintain operational accuracy across campaign setup, QA, and reporting workflows.
• Contribute to team knowledge by sharing learnings and collaborating with senior team members on strategy and best practices.

ABOUT YOU:

• 3+ years of experience in digital advertising, with hands-on exposure to paid social campaign management.
• Familiarity with one or more major social ad platforms (Meta Ads Manager, TikTok Ads Manager, or Snap Ads Manager).
• Comfortable working with data: you can read a performance report, identify what matters, and communicate it clearly.
• Organized and detail-oriented, with the ability to manage multiple tasks and deadlines without dropping the ball.
• Good communicator, in writing and in conversation, with a client-first mindset.
• Proactive and self-motivated; you ask questions, flag issues early, and take ownership of your work.
• Experience in iGaming, sports, or digital agency environments is a strong advantage.
• Familiarity with 3rd party creative or media buying platforms (e.g. Smartly, Hunch) is a plus but not required.

OUR OFFER:

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. 
• Flexibility to manage your workday and tasks with autonomy. 
• A balance of structure and autonomy to tackle your daily tasks. 
• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. 
• Global Employee Assistance Programme. 
• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). 
• Online training videos. 
• Flexible working hours. 

While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together. 

OUR RECRUITMENT PROCESS:

• Initial Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 
• First Interview: Meet with the Hiring Manager to dive into your experience as also discuss team fit. 
• Assessment: A short (home) task to showcase your skills. 
• Second Interview: Team Working Session to review your presentation and assess your practical skills.
• Onsite Interview (If not organized on prior interview stages): Meet with the local team and take a tour of our office for a final meet-and-greet. 
• Finals Steps: Receive feedback and, if successful, an offer!