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Posted 17 Jul 2026

Business Intelligence Expert

PlaytechPlaytech

Sofia, Bulgaria

Playtech is hiring in Sofia, Bulgaria. Mid · Operations · Bulgaria

Apply on Playtech

The role

As published by Playtech.

Ready to level up your career? 

Playtech Managed Services is looking for a detail-oriented Business Intelligence Expert with excellent communication and problem-solving skills. 

Your influential mission. You will... 

  • Analyze customer behavior, betting patterns, and market trends to provide actionable insights. 
  • Develop and maintain business intelligence tools and dashboards to support decision-making. 
  • Identify opportunities for process improvements and recommend solutions to enhance operational efficiency. 
  • Conduct detailed analysis of business operations and processes within the Trading room. 
  • Gather and document business requirements from stakeholders and translate them into technical specifications. 
  • Collaborate with Customer Support, Risk and Fraud, Product, Technology teams, clients, and third-party suppliers to ensure alignment of business objectives and project goals. 
  • Prepare and present reports for executive management, highlighting key findings and recommendations. 
  • Ensure compliance with regulatory requirements and industry standards. 
Apply on Playtech