Business Intelligence Expert

Playtech — Sofia, Bulgaria

Ready to level up your career? 

Playtech Managed Services is looking for a detail-oriented Business Intelligence Expert with excellent communication and problem-solving skills. 

Your influential mission. You will... 

• Analyze customer behavior, betting patterns, and market trends to provide actionable insights. 
• Develop and maintain business intelligence tools and dashboards to support decision-making. 
• Identify opportunities for process improvements and recommend solutions to enhance operational efficiency. 
• Conduct detailed analysis of business operations and processes within the Trading room. 
• Gather and document business requirements from stakeholders and translate them into technical specifications. 
• Collaborate with Customer Support, Risk and Fraud, Product, Technology teams, clients, and third-party suppliers to ensure alignment of business objectives and project goals. 
• Prepare and present reports for executive management, highlighting key findings and recommendations. 
• Ensure compliance with regulatory requirements and industry standards.