Global IT Support Specialist
Playtech
Sofia, Bulgaria
Playtech is hiring in Sofia, Bulgaria. Mid · Engineering · Bulgaria
Apply on PlaytechThe role
As published by Playtech.
Your influential mission. You will...
- Be part of global IT team and participate in company wide projects.
- Provide Tier 1-2 IT support for Playtech employees on-site and remotely.
- Troubleshoot IT problems globally via a centralized ticket system
- Participate in the team’s on-call rotation, responding promptly to incidents and providing remote or on-site support when required.
- Track and keep IT assets inventory up-to-date.
- Be responsible for installation, administration, maintenance and troubleshooting different devices.
- Troubleshoot network issues.
- Communicate with employees to identify problems and advise on solutions