Live Dealer (Southfield, MI | 3PM-11PM Shift)

Playtech — Southfield, United States

As a Live Dealer, you will be responsible for hosting and presenting games for in a live streaming environment while creating a professional and exciting atmosphere for customers by providing an excellent guest service. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Present games in a live streaming environment, adhering to the multi-state Gaming Commission Regulations, PT Services Michigan regulations, and live unit policies and procedures.
• Learn and fully understand and execute the rules of video stream games.
• Conduct live games on a given table schedule in accordance with applied rules and procedures with computer prompt instructions, monitoring, and following the given table schedule, following the instructions of the Pit-bosses and Trainers.
• Follow and supervise the updates and amendments in the game leading procedures.
• Adhere to the gaming studios' rules and any other rules that management may introduce at any time.
• Adhere to the company’s dress code and appearance standards.
• Professionally communicate and provide answers to players promptly for any game general questions according to chat policy.
• Immediately report to the Pitboss of any risks or committed mistakes, problems, and/or unusual activities in gaming studios and other companies’ premises.
• Attend educational events, briefings, and sessions required for professional skills improvement and learning the new procedures.
• Participate in company promotions through marketing via photo and video shoots as required by management.
• Maintain professional and clear communication with players, management, and colleagues.
• Perform any additional duties as instructed by management.