Delivery Manager
SoftSwiss
Overview:
Experienced Delivery Manager, we have an opportunity for you! Join SOFTSWISS and become a vital part of our team. We are searching for someone who mirrors our dedication and professionalism.
About Product:
The SOFTSWISS Sportsbook is a software platform designed for launching and managing a successful online sports betting business. The Sportsbook team’s goal is to develop truly innovative software that will make the process of creating and running a bookmaker website faster and easier for our clients. We are searching for driven individuals who are passionate about what they do and are ready to work on engaging tasks and exciting projects together.
Purpose of the role:
You’ll own end-to-end Delivery across 1 Development team (growing to 2) within the Sportsbook stream. You’ll directly manage 1 PM and 1 Scrum Master, functionally lead the Dev teams under you, and be accountable for Delivery health - not just tracking it, but shaping how work gets done day to day.
What You'll Do:
Directly manage 1 Project Manager and 1 Scrum Master and functionally lead 1–2 development teams
Own end-to-end delivery, drive predictability and coordinate with Product on priorities and with Engineering on feasibility, capacity, and timelines
Establish effective working relationships between delivery and engineering
Identify process breakdowns, communication gaps, and recurring blockers and fix them and surface misalignments early between what engineering builds and what product expects
Own cross-team dependency tracking and coordinate release readiness across teams, own the release calendar, and ensure smooth handoffs to production
Partner with engineering on technical debt visibility and own bug management flow
Manage delivery impact during incidents and hotfixes and ensure defect visibility doesn’t fall through the cracks between teams
Track sprint progress, cross-team dependencies, and release readiness daily and escalate blockers within 24 hours
Maintain Jira hygiene and delivery reporting for stakeholders and facilitate Scrum ceremonies, drive retrospective actions to closure
Required Experience:
3+ years as a Delivery Manager, Technical PM in a product-focused tech company
Proven experience directly managing or mentoring delivery people (PMs, Scrum Masters)
Experience functionally leading development teams - comfortable talking capacity, blockers, and technical constraints with engineers
Hands-on experience with bug management and defect triage workflows
Strong escalation instincts
Confident working in Jira and with delivery metrics
Proactive and ownership-driven
Fluent in English and Russian (working languages of the team)
Nice to have:
Experience setting up or significantly improving delivery processes
Our Benefits:
Private health insurance
Sports benefits
Comprehensive Mental Health Program
Free English lessons (online)
Local language courses
Paid time off
Maternity leave support
Referral program rewards
Upskilling, internal workshops, and participation in professional conferences and corporate events